Your privacy is important, and you need to know what information we collect during your visit to our site. https://victoriataxi.com has created this Privacy in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the following web site: victoriataxi.com
Your email address is not recorded by casual browsing. We use your IP address to help diagnose problems with our server, and to record traffic on our Web sites. Our site may use an order form for customers to request information, products, and services. We collect visitor’s contact information (like their email address, name address and phone number) and financial information (like their account or credit card numbers).
To provide efficient booking, dispatch, and ride management services, Victoria Taxi uses third-party transportation software, including TaxiCaller. This technology supports features such as ride requests, real-time vehicle tracking, estimated arrival times, and communication between passengers and drivers.
When you book a ride through our website or mobile app, certain information may be processed through this system to ensure proper service delivery.
When requesting a taxi through our website, mobile app, or dispatch system, we may collect the following information:
Name and contact details (such as phone number or email)
Pickup and drop-off locations
Date and time of ride requests
Device or app-related identifiers necessary for booking functionality
Communication records related to your ride (such as messages or call logs with dispatch)
This information is used solely to process ride requests, manage dispatch operations, provide customer support, and improve service reliability.
When you book a ride through our website or mobile app, certain information may be processed through this system to ensure proper service delivery.
For ride fulfillment and navigation purposes, location data may be collected during an active booking. This includes pickup locations, destinations, and route information while a ride is in progress.
Location data is used only to complete the requested service, improve routing accuracy, and ensure passenger safety. Location tracking is limited to active ride periods and is not used for marketing purposes.
Personal information collected by Victoria Taxi is used for the following purposes:
• Processing and fulfilling ride requests
• Dispatching drivers and managing fleet operations
• Communicating with passengers regarding bookings or service updates
• Providing customer support and resolving issues
• Meeting legal, regulatory, and safety requirements
Victoria Taxi does not sell or rent personal information to third parties.
Location data is used only to complete the requested service, improve routing accuracy, and ensure passenger safety. Location tracking is limited to active ride periods and is not used for marketing purposes.
Personal data may be shared with trusted third-party service providers, such as dispatch software platforms, only to the extent necessary to operate our transportation services. These providers are contractually required to protect your data and use it only for authorized purposes.
Victoria Taxi does not share personal information with advertisers or unrelated third parties.
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Ride-related data is securely stored and deleted in accordance with applicable laws and operational requirements.
Victoria Taxi does not share personal information with advertisers or unrelated third parties.
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Requests will be handled in accordance with applicable privacy laws.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Victoria Taxi
Email: gm@victoriataxi.com
Phone: 250-383-7111
